Privacy Policy

Last updated: June 18, 2026

This Privacy Policy explains how Storybook Sanctum (formerly Storybook Sanctum) collects, uses, and protects information when you use our Service. We are committed to transparency about our data practices. Please read this carefully.

1. Information We Collect

1.1 Information You Provide

Data TypeWhat It IsWhy We Collect It
Account detailsEmail address and password, if you choose to create an accountTo create your account, verify your email, and sync your library across devices
PhotographsImages you upload of yourself or othersTo generate your character avatars and illustrations
Story promptsText describing your storyTo generate your book's narrative
Character names and rolesNames and descriptions you enterTo personalize your book
Shipping & contact detailsName, shipping address, email, and phone number, if you order a printed bookTo manufacture and ship your printed book via our print partner
Payment informationCard details for purchasesProcessed entirely by Stripe — we never see or store your card details

1.2 Information Collected Automatically

Data TypeWhat It IsWhy We Collect It
IP addressYour network addressRate limiting and abuse prevention
Usage patternsWhich features you use, whenService improvement (aggregated only)
Browser/device typeGeneral device informationCompatibility and debugging

1.3 Our Privacy Commitments

✓ Creating an account is optional — you can generate and download a book without one, though an account is required to sync your library across devices
✓ We do not track you with advertising cookies or across other websites
✓ We do not sell your personal data to any third party
✓ We never see or store your payment card details — those go directly to Stripe

2. How We Use Your Information

We use the information collected to:

3. How Your Photographs Are Handled

This is the most sensitive aspect of our service. Here is exactly what happens to your photos:

⚠ Important: By uploading a photograph of another person, you represent that you have their explicit consent for AI processing. Never upload photos of individuals who have not consented to this use.

4. Third-Party Services

We use the following third-party services to operate Storybook Sanctum:

ServicePurposeData SharedPrivacy Policy
Anthropic AI story writing and photo analysis Your photos (for appearance analysis) and text prompts anthropic.com/legal
Google (Gemini) AI image generation Your photos (as a likeness reference) and image generation prompts policies.google.com/privacy
Stripe Payment processing Payment details (we never see your card number) stripe.com/privacy
Lulu Press, Inc. Print-on-demand manufacturing and shipping Name, shipping address, email, phone number, and your book's print files (only when you order a printed book) lulu.com/legal/privacy-policy
Supabase Account, library, and order database Account email, generated book data, and order records supabase.com/privacy
Cloudflare (R2) Image and file storage Generated avatars, illustrations, covers, and print files cloudflare.com/privacypolicy
Resend Transactional email delivery Your email address and message content (e.g. verification and order emails) resend.com/legal/privacy-policy
Railway Server hosting Server logs including IP addresses railway.app/legal/privacy

5. Data Retention

DataWhere StoredHow Long
Your original uploaded photosIn transit only (our servers)Not retained as a stored copy after generation; passed to AI providers in transit
Generated books, avatars & illustrationsCloudflare R2 (files) and Supabase (book data), plus a local cache in your browserUntil you delete the book, delete your account, or request deletion; the local browser copy persists until you clear browser data or use "Clear Library"
Account details (email)SupabaseUntil you delete your account or request deletion
Order records (incl. shipping details)Supabase; shipping details also shared with LuluAs needed to fulfill the order and meet legal/accounting obligations
Session tokensOur servers and your browser (localStorage)Until the session expires or you clear browser data
Payment recordsStripe's systemsPer Stripe's retention policy (typically several years for legal compliance)
Server logsRailway hostingTypically ~30 days per the host's policy

6. Children's Privacy

Storybook Sanctum is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has used the Service without parental consent, please contact us immediately at [email protected].

For users aged 13–17, parental or guardian consent is required. Parents who create books featuring photographs of their children accept full responsibility for ensuring appropriate consent and use of those images.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

To exercise these rights, contact us at [email protected]. If you have an account, we can identify your data by your account email; if you used the Service without an account, we may need additional information to locate any data associated with you.

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete, and the right to opt out of sale of personal information. We do not sell personal information. To exercise CCPA rights, contact us at [email protected].

EU/UK Residents (GDPR)

If you are located in the European Economic Area or United Kingdom, our legal basis for processing your personal data is your consent (given when you use the Service) and legitimate interests (fraud prevention and service operation). You have the right to withdraw consent at any time by discontinuing use of the Service.

8. Security

We implement reasonable technical and organizational security measures including:

However, no system is perfectly secure. We cannot guarantee absolute security and are not liable for unauthorized access beyond our reasonable control.

9. Cookies and Local Storage

Storybook Sanctum uses browser local storage and IndexedDB (not traditional advertising cookies) to:

Some of this information — such as your session token when you make requests, and your books when you sync your library to an account — is transmitted to our servers in the course of providing the Service. You can clear locally stored data at any time through your browser settings or the "Clear Library" option in our Settings screen; clearing local data does not by itself delete books you have synced to your account (see Section 7 for deletion requests).

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

For privacy-related questions, requests, or concerns:

Storybook Sanctum — Privacy Inquiries
Email: [email protected]
We aim to respond to all privacy inquiries within 30 days.